Last Updated: 2023

Welcome to Gear Head Outfitters (outdoorapparelus.com). These Terms and Conditions govern your access to and use of our website, services, and the purchase of our premium outdoor gear and apparel. By accessing our site or making a purchase, you agree to be bound by these terms. Please read them carefully.

Our mission is to equip adventurers with reliable, performance-driven gear for hiking, camping, running, and exploring the outdoors. These terms reflect our commitment to transparency, security, and your ultimate satisfaction.

1. Acceptance of Terms

By accessing outdoorapparelus.com (the “Site”), you confirm that you are at least 18 years of age or the age of majority in your jurisdiction, and you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Site or services.

2. Website Use and User Obligations

You agree to use the Site for lawful purposes only. You are responsible for:

  • Providing accurate, current, and complete information during account creation and checkout.
  • Maintaining the confidentiality of your account credentials.
  • All activities that occur under your account.
  • Not using the Site to transmit any malicious code or engage in fraudulent activity.
  • Respecting all intellectual property rights associated with our Site content and products.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe user conduct violates these terms or is harmful to our business or other users.

3. Product and Service Description

We specialize in high-performance outdoor apparel and gear, including:

  • Footwear: Trail Running Shoes, Road Running Shoes, and Footwear by Brand.
  • Apparel: Jackets, Men’s & Women’s Activewear, Pants, Shirts, Shorts, Tops.
  • Camping & Hiking Gear: Backpacks, Tents, Camp Kitchen items, Sleep Systems.
  • Accessories: Running Socks and other adventure essentials.

We strive to display product colors, features, specifications, and details as accurately as possible. However, slight variations may occur due to monitor settings, manufacturing batches, or product enhancements. Product availability is subject to change.

Performance Promise: Every product is selected or designed with the “Where Performance Meets Value” ethos. We stand behind the quality of our gear, as detailed in our Returns Policy.

4. Orders and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We will send an order confirmation email upon receipt. Acceptance of your order and the formation of a contract occur when we ship the product(s) and send you a shipment confirmation email.

4.2 Pricing and Payment

All prices are listed in US Dollars (USD). We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

Accepted Payment Methods: Visa, MasterCard, JCB, and PayPal.

Secure Transactions: All payments are processed using 256-bit SSL encryption. Your payment information is handled securely and is not stored on our servers.

4.3 Shipping and Delivery

  • Order Processing: All orders are processed within 1-2 business days from our Denver, Colorado warehouse.
  • Shipping Methods:
    • Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivery typically within 10-15 business days after shipment.
    • Free Shipping: Available on orders over $50, shipped via EMS. Delivery typically within 15-25 business days after shipment.
  • Shipping Regions: We ship globally to adventurers worldwide, excluding select regions in Asia and remote areas where delivery is not feasible.
  • You are responsible for any applicable customs duties, taxes, or import fees for international orders.

5. Returns, Exchanges, and Refunds

Our full Returns & Exchanges Policy is an integral part of these Terms. Key points include:

  • Window: You have 15 days from the date of delivery to initiate a return or exchange.
  • Condition: Items must be unused, unwashed, in original packaging with all tags attached. Footwear must be tried on indoors only.
  • Process: Initiate a request by emailing [email protected] within the 15-day window.
  • Non-Returnable Items: For hygiene and safety, certain items cannot be returned unless defective: used Footwear, opened Sleep Systems & Camp Kitchen items, “Final Sale” products, and personalized gear.
  • Refunds: Issued to the original payment method within 5-7 business days after we receive and inspect the return. Original shipping fees are non-refundable.

6. Intellectual Property

All content on this Site, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Gear Head Outfitters or its content suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, display, or create derivative works of any content without our express written permission. The “Gear Head Outfitters” name and logo are trademarks of our company.

7. Limitation of Liability

Gear Head Outfitters and its affiliates will not be liable for any indirect, incidental, punitive, or consequential damages arising out of or related to:

  • Your use of or inability to use the Site or our products.
  • Any unauthorized access to or alteration of your transmissions or data.
  • Statements or conduct of any third party on the Site.
  • Any products purchased through the Site, beyond the remedies explicitly provided in our Returns Policy.

Our total liability for any claim under these terms shall not exceed the total amount you paid for the product(s) giving rise to the claim.

This limitation of liability reflects the allocation of risk between you and us and will apply to the fullest extent permitted by law.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

Any dispute arising from these terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Denver, Colorado.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact our Denver-based crew:

Gear Head Outfitters
Attn: Legal / Customer Service
3748 Shobe Lane, Denver, CO 80203, USA
Email: [email protected]
We strive to respond to all inquiries within 1-2 business days.